Substantial Online Disruption Affects Many Websites and Applications

A large-scale internet failure has disrupted numerous sites and apps around the world, with users noting problems accessing the internet after problems at Amazon’s online infrastructure system.

The affected services comprise Snapchat, Roblox, Signal, and Duolingo, in addition to multiple Amazon-managed operations including its main retail website and the Ring security device manufacturer.

In the UK, Lloyds bank was disrupted as well as its affiliates the bank Halifax and the Scottish bank, and further notifications of difficulties accessing the HM Revenue and Customs online portal on Monday morning. Additionally in Britain, multiple Ring users turned to networks to complain their security devices were not working.

Solely in the United Kingdom, reports of disruptions on individual apps ran into the many thousands for each app.

Amazon reported that the issue originated in the Atlantic coast of the America at the cloud division, a unit that provides crucial web infrastructure for a host of companies, who rent out resources on the company's servers. Amazon Web Services is the most extensive online services system.

Soon after midnight (PDT) in the United States (8 in the morning BST), Amazon confirmed “higher problem frequencies and latencies” for Amazon's platforms in a region on the eastern US of the US. The cascading impact was seen to disrupt platforms globally, with the outage tracking website reporting issues with the same sites in various regions.

Cisco’s Thousand Eyes, a tool that monitors online failures, further indicated a surge in issues on Monday morning, with many of them found in Virginia, the location of Amazon’s US-East-1 region where AWS said the problems started.